Customer Commitment & Policy Overview

At VIP Like Force, customer satisfaction and service reliability are our top priorities. We are committed to providing high-quality social media promotional services backed by transparent policies and fair practices. To ensure peace of mind, we offer a 30-day money-back guarantee along with a 60-day retention (refill) guarantee on eligible services.

This Refund & Cancellation Policy outlines the conditions under which refunds, replacements, or cancellations may be granted. By placing an order with VIP Like Force, you acknowledge that you have read, understood, and agreed to the terms stated in this policy.

VIP Like Force reserves the right to update, modify, or revise this policy at any time without prior notice. All refund and cancellation decisions are made at our sole discretion, based on the circumstances of each case and compliance with our Terms of Service.

30-Day Money-Back Guarantee

We provide a 30-day money-back guarantee to ensure that customers receive the services they have purchased within the promised timeframe.

Eligibility for Refunds

Customers may be eligible for a partial or full refund under the following conditions:

• The purchased service has not been delivered within the specified delivery timeframe due to reasons directly attributable to VIP Like Force

• The service fails to meet the specifications outlined at the time of purchase, where applicable

• A valid refund request is submitted within 30 days of the original purchase date

To request a refund, users must contact our support team and provide:

• Accurate order details (order ID, service type, and purchase date)

• Clear evidence or explanation of the issue or delay

• Any additional information requested by our support team for verification

Refund requests submitted after the 30-day period may not be considered.

Non-Refundable Situations

Refunds will not be granted in the following circumstances:

• Delays caused by external factors beyond our control, including but not limited to social media platform changes, API limitations, outages, or policy updates

• Issues arising from user actions, such as incorrect order details, account changes, or violation of our Terms of Service

• Dissatisfaction based on expectations not explicitly stated in the service description

VIP Like Force reserves the right to approve, deny, or partially fulfill refund requests depending on the situation.

60-Day Retention & Refill Guarantee

To maintain service quality and customer confidence, VIP Like Force offers a 60-day retention guarantee for eligible services. This ensures that any significant drop in followers, likes, views, or other engagement metrics delivered through our platform can be addressed.

Coverage and Eligibility

The retention guarantee applies under the following conditions:

• The service has been successfully delivered and completed

• A noticeable drop in engagement occurs within 60 days of fulfillment

• The user submits a valid request within the specified timeframe

Refill Request Requirements

To request a refill or replacement, users must:

• Contact our support team within the 60-day retention period

• Provide complete order details and evidence of the drop

• Ensure compliance with all Terms of Service

Exclusions

The retention guarantee will be void if:

• The user violates any terms outlined in our Terms of Service

• The user modifies account settings (e.g., switching to private, changing username) affecting service delivery

• External factors such as platform algorithm changes or third-party interference impact performance

VIP Like Force reserves the right to determine eligibility for refills based on internal verification.

Order Cancellation Policy

VIP Like Force understands that users may occasionally need to cancel an order due to errors or changes in requirements. Our cancellation policy is designed to be fair while ensuring operational efficiency.

Cancellation Eligibility

• Orders may be canceled and fully refunded only if they have not yet been processed or initiated

• Once an order enters processing or delivery stage, it becomes non-cancellable

Cancellation Process

To request a cancellation, users must:

• Contact our support team immediately after placing the order

• Provide order details and reason for cancellation

All cancellation requests are reviewed on a case-by-case basis. While we strive to accommodate genuine requests, VIP Like Force reserves the right to deny cancellations once service execution has begun.

Exceptional Circumstances & Dispute Resolution

In certain cases where issues arise outside standard policy conditions, VIP Like Force may review requests individually to provide a fair resolution. This may include partial refunds, service credits, or alternative solutions depending on the situation.

Users are encouraged to contact our support team before initiating any disputes or chargebacks. Unauthorized payment disputes may result in account suspension and restriction from future services.

Policy Updates & Modifications

VIP Like Force reserves the right to modify or update this Refund & Cancellation Policy at any time to reflect changes in business practices, legal requirements, or service offerings.

Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy. We encourage users to review this policy periodically to stay informed.

Need Assistance or Clarification?

If you have any questions regarding this policy, your order status, or eligibility for a refund or cancellation, our support team is available to assist you.

Please contact VIP Like Force:

• Email: info@viplikeforce.com

• Live Chat: Available on our website

We are committed to providing clear communication, fair resolutions, and a smooth customer experience at every step.